[rsstack]

> I'm curious about how they know.

> I'm actually in that exact process, and have absolutely no idea if half of the providers I'm looking at have a decent product.

Because they used it at a previous company, because they're renewing with their current vendor but are required to compare prices, because the CIO got a recommendation at a conference that is now mandatory, because their ex-colleague works at the vendor, etc.

[makeitdouble]

Renewing with the current vendor and/or being bribed I can understand.

Recommendations from colleagues who used it at a previous company can be so bullshit. We had someone heavily recommend Monday for ticket management, and oh god was it awful. It made me miss JIRA.

[rsstack]

Agreed. I hated Monday. We used it for 2 months at a start-up 2-3 years ago, and quickly missed Jira (which we then bought). Using Linear at a new place now, and it's actually pretty great.