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by freedomben 723 days ago
Indeed, this is the correct answer for 85% or more of SaaS businesses. As a CTO who makes buying decisions, the worst thing you can do if you want my business is bury the pricing behind one of these. I know the game, I despise the game, and I don't have time or willingness to "do the enterprise dance" unless I am already a happy customer. Even then, I've migrated to competing services to avoid that, so consider that when designing your "sales pipeline"
2 comments

The trouble is, if you pick a winner, they get acquired and implement a traditional sales pipeline that bites you on your next renewal.
Name and shame?

That's egregious.

I'm not sure there's a big enough hard drive to store that list. (joking about the hard drive space)

If you start with a list of every SaaS company, and then delete 10% of them at random, you probably have a good approximation of the offenders though.

You may be among a growing number, but for now, this stance is the exception -- especially in other executive positions.