[DANmode]

Why improve the product when you can coast on your brand's previously earned credibility until you sell again?!

(/s, just in case)

[dartos]

That’s adobe’s whole biz model. It works really well

[AdamN]

Adobe has some top-tier software though and they keep improving it. It's like a senior leader at my company said - "Oracle's a terrible company but their stuff works". This was during a discussion of another company's software that was also a black box and didn't even work well.

[dartos]

Top tier software from a functionality standpoint, but not from a usability standpoint.

In my experience, oracle stuff barely works too, unless you pay for extra support that is.