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by ryandrake 727 days ago
> Internet? Wait until the moment your "promo" cost ends and your bill goes from $80 to $150, threaten to quit, oh wow magically you can have $80 again and a free mobile phone line.

Careful though. Companies are catching on to the "threaten to cancel" trick. Last time I tried this with Comcast, the support rep put me on hold, and then instead of sending me over to the "retention" specialist, just canceled my service and asked if I needed anything else. Oops..

1 comments

There's no need to be worried about it. Don't just threaten, actually switch when a competitor is having a promo and stop worrying about it. I switched internet service between a few providers almost every year for quite a while. It saved a lot of money.
In the vast majority of America, there is no serious high-speed internet competition.
The they never had the option to threaten to quit and don't apply to this discussion anyways.
up until 2022 i had 2 options, dialup, or 5mbit DSL. I don't consider hughesnet workable for anything other than email (seriously, 1500ms latency on a good day?)

As siblings comment, this only works if you're not a captive audience.