[spaceship__sun]

They are probably using 5+yr old STT model and then passing to an LLM. I think GPT4o's purpose is to solve this

[DebtDeflation]

This article even says as much:

https://www.businessinsider.com/mcdonalds-ai-voice-order-tec...

>Under the partnership, IBM acquired McD Tech Labs, which McDonald's created after taking control of the AI speech company Apprente in 2019.

Probably also using the cheapest non-noise-cancelling microphones they could find at the time.

[eesmith]

Is that more probable than using off-shore low-paid workers, like Carl’s Jr. and others (as mentioned in the article), or like the "Just Walk Out" technology at Amazon Fresh stores?