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by ivanvanderbyl 725 days ago
I have a similar issue with R2 billing, but related to enabling bucket events. Says I need a subscription, which I already have. I opened a ticket in ~March while they were having a huge billing outage. After a month of pinging them every 3 days for an update they closed the ticket without replying marking it as resolved.

I still don’t have access to bucket events.

I want to assume it must be an absolute mess internally where they can’t even reply to a ticket.

1 comments

if this happens to me then i can just directly shut down my business, this is unbelievable
Do read contracts, service terms and SLA/guarantees (and other customer experiences, if available)