[layer8]

You can’t expect that. A significant number of people are still using Office 2016/2019/2021 (and there is a 2024 upcoming). Personally I don’t plan to switch to Microsoft 365.

People in general don’t want their software to change continuously.

[Closi]

I agree that people probably don't want to pay continuously, but i'm not convinced that people in general don't want automatic/ongoing product updates.