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by rickharrison 734 days ago
- 1Password used to support Dropbox syncing without a subscription. They allowed you to keep using the app, but they removed support for auto-filling logins from dropbox in Safari or Firefox. You could only auto-fill from vaults that you paid monthly for. Whatever, they win, I started paying monthly.

- They broke search in the past few months. I have multiple accounts with the same service (i.e. google, mercury) for personal and business. Now when searching it displays gibberish like 2FA backup codes from the notes instead of just having `${title} - ${username}` like it had for years

- They completely changed the left bar and moved around the entire UI multiple times. Credit cards used to be a simple click on the left side. Now I have to click "All Items" on the left side, then find the dropdown for "All Categories", click it, scroll down to Credit Cards and click on that.

It really comes down to the fact that it's a password manager. All it has to do is store passwords and fill them in when I need to sign in somewhere. Why has the UI fundamentally changed multiple times over the years throwing away all learned user behavior.

EDIT: There's also just the intangibles. I can't always remember specifics, but I "Feel" like 1password has been fighting me for years. I don't feel that way about many other pieces of software I use. 1Password just feels hostile in how they change/update things.