[zeroCalories]

It's not my perception of the relationship, it's their job. But that's besides the point. In a healthy team people are not groaning every time they have to help someone.

I'm a lower level TL, and we just got an intern for the summer. They needed help figuring out how to set up SSH, and they came to me. Is my work more important? Yeah, but that doesn't matter. I don't want them spinning on this while waiting for me to grant them an audience. If I truly don't have time, that's my decision to deprioritize the work, or send it somewhere else. Same with the people above me.

[amerkhalid]

I agree, I try to be a good mentor and understand new developers have higher level of anxiety and I help them as much as I can. But I also teach them how to get help without being too disruptive, remote or local.