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by TeMPOraL 746 days ago
Ironically, that's what the companies have been doing for the past few years, by having people talk to voice assistant "AI"s instead of humans.

Hell, you could argue the process started much earlier: before voice assistants came DTMF phone menus with automated recordings; before that came outsourcing customer support to cheapest labor available - which is like hooking up ChatGPT to the phone line, except with protein robots paid peanuts and worked to the bone instead.