[widerporst]

I'm continually amazed by the (lack of) quality of their laptops and the scenario described really reinforced my opinion of HP.

At work, I've used a ProBook, a ZBook, and two EliteBooks, all of which had major issues. Sleep mode never worked on any of them (immediately turning back on again with powercfg /lastwake showing no reason), and my current EliteBook frequently shuts off without warning and then won't turn on for five minutes. The ProBook and one EliteBook failed randomly and needed to be replaced.

The ZBook's workstation CPU overheated even at light usage, making it unbearably slow. Despite IT saying nothing could (and should) be done, I disassembled it and found it was missing thermal paste, or what little there was had hardened into a brittle, useless mess. Reapplying thermal paste about tripled the Cinebench score.

Given all this ridiculousness, I can't imagine how much worse their consumer laptops must be. It's baffling how anyone but the most naive non-tech people still buys from them.

[Tade0]

My manager's company-issued HP EliteBook is actually the third device he's had during the last three years, as the previous units failed without warning. Nowadays if I don't see him on the standup I assume it's this problem again.

Kind of reminds me of the darkest days of MBPs and their failing keyboards.

My work laptop is doing ok so far with only minor annoyances like needing to reconnect peripherals after waking up the device, but that's it.

Meanwhile I cooked the screen in my Asus personal machine because it assumed that sleep = 100% CPU. Thermal paste was of course cooked as well, so I had to replace it.

All in all I'm glad that Framework expanded into my country recently. It's expensive for what it offers, but half the reason I'll be ordering one is spite.