[dakial1]

Very ambiguous wording which is probably put there on purpose. But model training for your company is a fair and useful feature.

I would involve a lawyer to ask Salesforce to put what the rep said in writing and in a legal binding way.

[ADifferentKyle]

Agreed; we're typically okay with training if it's on our own models (and only there).

I actually am an in-house attorney and that's exactly what we're trying to do. We're waiting for a response from their legal team, but in the meantime I wanted to get thoughts from folks here. We haven't been waiting long, but we are small potatoes for them so I'm not expecting a quick reply.