[yawpitch]

An LLM will give back essentially the mean advice gleaned from all the training data, which cannot be better than a human expert who has just discovered some pertinent fact not in that training data… thus if you suffer from something very rare or on the cutting edge of research, always trust the expert over the LLM.

And for much the same reason as we know an LLM isn’t rational, an LLM certainly cannot have or demonstrate any empathy, though you may well have been making a sarcastic comment about human experts there.