[remram]

And this part you quote comes right after a description of how their primary data center failed so badly that they had to completely evacuate it... It does give the impression that they just use cheap unreliable providers across the board.

Not necessarily a bad thing, it might be a calculated risk so they can pass on savings to customers. Still, a strong signal there.

[drewdevault]

In retrospect, our datacenter partner in the old datacenter was unreliable. But, we had been there from the start, since I was just hosting a personal server there pre-SourceHut, and during the incident they egregiously violated their SLA with us -- we had reason to expect better from them.

We're much more confident in our AMS partner, though.