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by archerx 751 days ago
I realized OpenAI are technically incompetent when they banned my API access for lack of payment even though my pre-paid balance has enough dollars for many months of access. They refuse to deduct the 50cents from the prepay balance to unblock my API access and are holding my money hostage. OpenAI is the only company that I have paid for but can’t use due to lack of payment with a very positive prepay balance, also they are refusing my credit card put of the blue that they happily accepted for a year.

This ended up being a good thing in the end because it forced me to integrate other LLMs into my project when before I would have happily only used OpenAIs services. I discovered LLaMa3 70b and Claude follow instructions better than chatGPT and in the end I have not missed ChatGPT.

OpenAI is still holding my money hostage and refuses to unblock my API access. Even after many messages to their support they just don’t care.

From my experience don’t build anything around OpenAI’s api, even if you pay they can revoke your access for nonpayment which is a paradox I never thought I would encounter. Other LLMs are more interesting than the over hyped chatGPT and if you self host you have way more control.

Tl:dr OpenAI is either technically incompetent or borderline fraudulent .