[daedalus_j]

I think what triggers most of us to complain is the fact that the price goes up while the value goes down.

Spotify is actually a great value, but they keep making it worse and worse. If they had announced a price increase along side of an announcement of "we're doing this to compensate for the expected loss of income that will occur when we remove podcasts from the UI as we refocus on our core competency of delivering you amazing music and helping you discover amazing new music" we'd be cheering the price increase.

But no, the price will go up, and they'll F-up the UI even further to make it even harder to actually find music in it, and they still won't offer high quality streams.

"Get what you pay for" is fine, but what they're giving me is getting closer and closer to what I'd expect to get for free.

[DataDive]

Isn't that a natural consequence of getting a product for cheap?

They have to do both: raise the price and deteriorate the service on their march to a sustainable value/price ratio.