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by brudgers 747 days ago
Talking to people one at a time is the simplest thing that might work and anything that avoids that is pretend work. Other people's problems aren't abstract, they are real. They aren't in a book, you have to find them one at a time. Good luck.
1 comments

> Other people's problems aren't abstract, they are real.

Well said!

If there's no PM, I'm guessing everyone in your team talks to customers. How does the team align and prioritize multiple user pain points, requests, or insights?

If the CEO isn't doing it, what is the point of having a CEO?