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by PaulDavisThe1st
744 days ago
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> Consumers aren't often equipped to evaluate quality, partly due to skill
issues Maybe, maybe not. But regardless, in parallel to this, we have corporations whose modus operandi is at worst to lie to consumers about quality, and at best to mislead. And not just about specific products, but about quality as a general concept. |
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E.g., with the right training you can tell the difference between the sort of particle board flooring that will balloon up and be destroyed when a drop of water lands on it, the sort of particle board flooring that resists minor water infiltration, and various grades of "real" floors, but most people don't have that training.
Separately (and I _think_ my messaging was clear about this -- talking about the corners being cut being ones that are hard to discover and describing the companies doing that shit as scammers), yes I totally agree; corporations are absolutely not passive participants in consumers being unable to make educated decisions. Even major brands will actively defraud consumers (e.g., Garmin revoking a bunch of lifetime licenses on Navionics software and trying to whitewash public opinion by claiming it was for the customers' own good, or Atlassian blatantly ignoring the CCPA because it's a fairly toothless law), and there exists a plethora of maybe-legal-but-obviously-wrong behavior from most successful companies, including but not limited to "lies, or at best misleadings."