[almost]

My experience with going from Heroku Postgres to Crunchy Data (specific Crunchy Bridge) has been really good. Their product has been absolutely rock solid but what really made the difference was their support. They provided a huge amount of pre-sales support while I planned the move (and even suggested mitigations for the problems I was having with Heroku Postgres to make moving less urgent). Post-sales support has been just as good, though mostly I don’t even have to think about the database hosting anymore.

I also moved my app hosting to NorthFlank from Heroku and have been really happy with that as well. It’s got the features I always wanted on Heroku (simple things like grouping different types of instances together into projects really helps) plus again excellent responsive support.

[scraplab]

Our experience of moving from Heroku to CrunchyBridge has been very similar - excellent help with the migration including jumping on a call with us during the switchover to resolve a broken index.

Would strongly recommend them to anyone looking to move off Heroku.

[almost]

I was a bit concerned about the cut-over from the old database on Heroku, really wanted to minimise downtime. So they helped me produce a step by step plan, test as much of it as possible, then had an engineer join me on Zoom while I made the switchover. They were even able to accomodate doing it in the early morning in my timezone to minimise the impact. Ended up with maybe 5 mins of downtime which I was very happy with.