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by jacobr1 746 days ago
> being unrepairable and non-upgradable isn't "the worst" so it keeps happening.

Because it isn't collectively valued relative to other things, like have the most performant device. The bundle of things people value includes repairability ... but not that much. As I said, you can buy repairable and upgradable system, they just tend to be last-generation tech and cost more. Buyers just don't value it more. But clearly they value it some, which reaches that equilibrium of reigning in the "worst" as you say.

1 comments

The price premium for those niche options is orders of magnitude higher than it would be in a highly competitive market. People avoiding those options makes sense. The market is not competitive enough to consistently offer moderately important things like repairability in an accessible way, especially because it's hard to tell at a glance. The market is failing here.

If it was there at a fair price, lots of buyers would pick it.

But because the actual cost is quite low, we can have a good outcome by forcing it on companies, to also fight their perverse incentive to make disposable hardware.

> If it was there at a fair price, lots of buyers would pick it.

I don't think this is true. Lot's of folks on a forum like this would pick it. But the social norms around repair have degraded significantly (in large part no doubt, to it not being a cost-effective option). But my main point is that it will take more than just availability. And thus there is no market pressure, so it doesn't appear to me that this is indeed a market failure, instead it looks like the market responding to the demand.

Let me illustrate further, if a top provider of electronics and appliances, but not fully market dominate in many niches, say LG, pledged and followed through on their pledge to ensure the repairability of their products, and remained price-competitive, would they gain significant market share over their competitors? In phones? In appliances sold at a big box store? Or would people choosing an Apple device, or GE Fridge still choose those options because of features and market clout and ignore the repairability? I predict they'd gain some marginal sales, but really wouldn't incentivize change amongst their competition.

Now there are markets where the dynamic is different. Farming equipment, where there are some strong challengers to Deere and one of the things they sometimes use to different is repairability. There the market failure I'd be concerned with is the vertical alignment of dealers with service.