[floor2]

> their customers all hate them, they have the worst reputation

Maybe worth pointing out- that's a feature, not a bug.

The value Ticketmaster provides is taking the anger from fans for high prices. The performers (and producers/labels/whatever) want to extract as much value from their fans as they can, and having Ticketmaster look like the greedy badperson prevents their fans from being mad at them.

[fire_lake]

Interesting. How do the artists get paid beyond the ticket prices if the money goes to Ticketmaster though?