[swapsCAPS]

Any vacation or trip planned soon? An alibi you were away from home could prove you’re not the source of the noise. We recently had a very similar situation. It makes you feel quite powerless and frustrated, I hope you guys figure it out soon. Mediation is key in a situation like this, so it’s nice the building owner is already involved. We tried being proactive and showed good will to our downstairs neighbor but unfortunately they kept complaining. The landlord had ensured them, it wasn’t us. In the end it turned out to be coming from somewhere else. Or at least that’s what they started believing.