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by joshi4
745 days ago
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You're right. My post assumes too much prior knowledge. A runbook is a set of precise commands that you can use to resolve or diagnose anything from a complete production outage to helping a developer debug their local environment. Most developers manually create runbooks - Savvy's CLI changes that and allows you to create runbooks in seconds. Here's an example runbook that shows how you can extract an x509 cert from a config map and verify its validity: https://app.getsavvy.so/runbook/rb_72e6b7d29ae70abe/How-To-V... |
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Not really? That's a shell script. A runbook includes context, prerequisites, and troubleshooting steps, not just commands. Also, it's generally considered manual.
FWIW, replying to one of your other comments, a playbook is generally considered a more automated runbook, with branching plays based on conditionals, bridging from a runbook world to an automation word; that's why Ansible used the term.
What makes a runbook a runbook are the detailed instructions, including prerequisites, step-by-step procedures, screenshots, and even troubleshooting tips, to help the user run the `precise commands` with consistency and reliability in operational use on systems that are never quite right and when the user who needs to perform these specific tasks reliably doesn't have enough technical knowledge to even know if they're doing them right.
I like the idea -- but what if you rethought it to check in with the user step by step, telling them what they're about to do next, then co-looking at the results they get to see if it's working or if they've lost the plot and need to replan?