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by marcinzm
750 days ago
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> Re: fulfillment — why not ask Etsy sellers to pre-stock everything that's not made-to-order into fulfillment centers like Amazon's? And, in fact, to send anything that is made-to-order to a fulfillment center first, where it'll be inspected, re-wrapped and re-shipped by the fulfillment center — with the buyer's card only having a hold, not a charge, on it until the seller's goods are inspected by the fulfillment center as good? (In other words: turn the process into a goods-for-money mediated escrow.) Because that costs money and most Etsy sellers sell very few things. We're not talking thousands or hundreds or even dozens per months. We're talking single digits per month. Per store. Not per item. With 7 million stores. > Re: quality / drop-shipping — I feel like a lot of this could by solved just through simple semi-automated verification. Require for a product to be listed, for the seller to upload a video of themselves making the thing. Then pass those videos to MTurk workers to evaluate them for tricks. See the previous point. No one would use Etsy if they had to make a whole video and go through an automated process for an item that might sell once per year. edit: Amazon sells something like 350m products including the marketplace and 12 million directly. Etsy sells over 100m. Amazon has 40x the sales revenue. The economists are so different between them it's not even the same universe. |
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I am not entirely sure of this claim. My own experience with artisnal craftspersons is that they will tolerate higher levels of inefficiencies precisely because they are not operating at scale, and being artisnal makes their cost of revenue really really wonky.
>Because that costs money and most Etsy sellers sell very few things. We're not talking thousands or hundreds or even dozens per months. We're talking single digits per month. Per store. Not per item. With 7 million stores.
I agree with this though, and to direct this at the parent post, that is a LOT of operational overhead. Like, a mindboggling amount you will require Amazon's levels of profit and scale just to properly pull this off. Do not underestimate the sheer amount of labor it takes just to run even fairly simple operations that deal in the lot counts in the low hundreds. Doing this for tens of thousands of potential transactions a day across millions of sellers is asking for trouble. This is why Etsy has sellers outsource this to UPS, FedEX, and the Postal Systems.