[stavros]

Maybe, I'm not too familiar with their story. Who were the business users on Etsy?

[resolutebat]

- The users were the original arty-crafty people selling actually handmade products

- Businesses come in to exploit the users by flipping AliExpress crap at 10x margins, Etsy does nothing to stop this because $$$

- Etsy realizes they could make even more money off businesses by eg forcing them to buy ads from Etsy once their income exceeds $10k

- Now both users and businesses are pissed off and Etsy has entered a death spiral

[mintplant]

The sellers. Doctorow's original article uses Amazon as an example; you could fit Etsy into the same framing.

[sumeno]

This provides a good overview https://spy.com/articles/lifestyle/gifts/etsy-downfall-12030...

[stavros]

Please point me to the part where it talks about Etsy putting the users first, then the sellers, then Etsy itself.