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by jcmhn 5125 days ago
> Google Wallet isn't doing too great. Why?

No support. You NEED to be able to reach a human being to clear up problems with credit cards.

I used google wallet to pay for a google apps yearly account. I also used a different card to pay for a couple games from the android market.

I dutifully checked all the options to make sure that the card I used to pay for those games could never ever be used to pay the renewal fee on the the apps account. Then one day I found that the wrong card had been charged for the apps renewal. I couldn't get ahold of anyone at google. I couldn't find any help online. I couldn't even find a phone number to call.

So I removed the cards from my wallet account. Cancelled the wallet account, and snarl "no" anytime google tries to get a credit card from me.

1 comments

Just as an fyi, a phone number does exist for wallet: support.google.com/wallet/bin/answer.py?hl=en&answer=1350364