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Anecdotes work both ways. Apple recently locked and forced a reset of Apple ID accounts for no reason.[0] This happened to my elderly mother at an incredibly inconvenient time, making her phone completely unusable, and the phone was set up for her by my elderly father, who had had strokes since then, and couldn't remember the account password, and had lost access to the email address. I spent hours on the phone begging Apple to help, and they could do nothing but direct me toward recovery Web pages that had long, mandatory waiting periods. It took weeks for my mom's phone to no longer be a useless brick, and it very nearly didn't work (they already denied one request without explanation). Even sending them proof of purchase from the mobile carrier, as they demanded, was rejected. All in the name of "protecting" the user. I provided the link to the Forbes article to multiple representatives, including a senior advisor. None of them admitted to knowing anything about it, even a week later. It was reported on various Apple news sites as well. So, no, I cannot in good conscience recommend buying an Apple device. Even if you pay for it, it effectively does not belong to you, and Apple may suddenly disable it at any time, for any reason, without warning. 0: https://www.forbes.com/sites/daveywinder/2024/04/28/apple-id... |
Once Jobs passed and Tim Cook took over, everything changed. Now they're years behind other companies in terms of features and specs. It took them years to have wireless charging, even longer to have simple widgets - stuff Android phones had as standard features for years.
I've stayed away from them for the reasons you pointed out and the fact they just seem so far behind, even on features that have become standard on every other manufacturers handsets. Now its painted as "Apple sees what other companies are doing. They sit and wait and let other companies vet features and tech before integrating them into their handsets - its a very smart approach."