[el_duderino_]

To be clear here, you were the one who broke the norms of the restaurant. If you had waited to be seated 99% chance of them treating you like you expect to be. As someone who worked in restaurants for years, you would not believe what front of house staff has to deal with from the general public. I find no fault with how they responded.

[creer]

The parent does mention there was nobody at the front to greet customers. Then nobody who considered fixing the situation.

Do you feel the problem (sorry, "norm") contributed to improve or lower the bottom line of that business? Do you feel this improved or hurt the likelyhood these customers will come back? Do you feel they were the only ones to have run into this problem?