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by jordo 751 days ago
REALLY looking forward to trying this. Mixpanel has the most obscure pricing model of any SAAS i've ever tried to integrate with... When we 'upgraded' from their free tier to a paid tier we were DOWNGRADED from 20M events a month to 10K events a month. Does that make any sense??? They talk about 'transparent and easy to understand pricing', but immediately after I upgraded to a paid plan we were downgraded from 20M events to 10K events.

We actually immediately cancelled our paid plan and went back to their free tier. To match what they provide in their free tier (20M events), the cost is $2,289 USD / month (no thanks). https://mixpanel.com/pricing/plan-builder/?dcv=growth

So basically we can either pay $2,289 USD / month, or pay nothing, and still get the same number of tracked events. Just bizzare... We've moved on, and I've been on the search for an alternative ever since.

2 comments

omg - I tried to sell a client into using mixpanel for about three months.

I could never explain (or honestly understand) events, and even though I had raw server data, g analytics data and cloudflare analytics data - I still don't understand what constitutes an event or number of events, or what it may cost.

So we just killed the google and cloudflare stats and never signed up for the free tier in the firs place.

Free stats are fine.

The pricing modal is a black hole sadly... I hope you will give openpanel a shot
Building a helm chart right now to see if I can get it self-hosted in our cluster... :D
Ping me on twitter if you need assistans! https://x.com/CarlLindesvard