[vineyardmike]

It’s just you. The ineffectiveness is the point. This service is a joke, it’s surely illegal. Everyone knows it’s a “failing” system, you can’t scale free customer service forever.

The legitimacy of the need for this service proves the value of these accounts. I predict that tech companies will get in on it, and within a few years will offer paid customer service the way enterprises get today. You can already pay for “verified” accounts, so this is the next step. If companies don’t monetize it, government will regulate it.

[gertop]

> I predict that tech companies will get in on it, and within a few years will offer paid customer service the way enterprises get today.

Good! That would be a fantastic outcome if that's all plsfix accomplishes. Tons of people would be willing to pay for support but it's just not offered.

[MerManMaid]

>It’s just you. The ineffectiveness is the point. This service is a joke, it’s surely illegal. Everyone knows it’s a “failing” system, you can’t scale free customer service forever.

Is the spirit of this service corrupt? Absolutely. Does it undercut Big Tech's checks and balances? %100. Is it morally lacking? Personally I think so. Is it illegal though... ehhhh? It might be shocking but not every term found on a FAANG's term and services agreement is legally binding.

Services like these are inevitable so long as humans are corrupt but typically only pop into public consensus when the institution has failed so spectacularly that the average consumer has completely lost faith in them to adequately address their problem. While I'm not condoning corruption, clearly the Big Tech companies have failed in providing adequate solutions to this problem and I feel our time is better spent examining the negligence of these institutions which caused the problem rather than the malicious service looking to exploit said negligence.

[ec109685]

Customer service is a profit center sometimes. Person calls in, and sell them antivirus and pc cleaner subscription.

[denkmoon]

I'm not sure the 'You deleted my YouTube account because I got 3 false copyright claims in 1 hour' to 'I've installed Google(TM) YouTube(R) Antivirus Subscription' pipeline is a strong one.