[Repulsion9513]

> We have this system in my country where there is a people's lawyer that can choose to take up cases that seem deserving

We also have this in the US, actually we have many (state attorney generals, federal FTC and CFPB, and so on). Unfortunately (similar to our cops with crime), they're only going to bother to do anything if a company is blatantly screwing over somewhere between hundreds and thousands of people, or if the person complaining is a wealthy political donor or otherwise a friend of an elected official.