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by jraph
756 days ago
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Yeah, jwz might be a bit weird at times but he is right on this. I don't understand what problem closing bugs solves. If you want to close a bug, check if it doesn't reproduce. And if it doesn't reproduce, give the author the chance to confirm. A bug report is documentation. It is valuable. It's a gift. If written well enough of course. If you feel open bug reports clutters your bug tracker, first I would suggest you are watching them from the wrong perspective, and second I would suggest you might need to take advantage of some triage / organization tool (better) like labels or projects. Open issue doesn't mean "planned" or "will look into this". Saying this as a software developer. Who has also been reporting some number of issues. Reporting takes time. |
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