Hacker News new | ask | show | jobs
by fmobus 761 days ago
I went to the US last year on business, and rented a car out of the airport.

Not only they could not tell me in advance how much it was going to cost, but also everything in the final invoice was abbreviated and laid out in a nonsensical way. I tried summing the values in every possible way, and it never got to the total they charged.

I'd be absolutely pissed if it was my money.

Funnily enough, rented from the same company in Germany, and the experience was completely different. Clear value, fees, easy to understand invoice.