[jonhohle]

Good luck. I’m fighting them from the beginning of April because they failed to check the car in properly (I asked for a receipt and they said they couldn’t print one at the return, despite being in the receipt line). I got charged for the next renters days, late fees, recovery fees, and tolls accrued by them. They agreed to refund (which still hasn’t happened) and a few days later they charged me for not returning the car full (it was).

Fortunately for us it’s just a credit card charge that’s being disputed. For friends of ours they reported the car stolen and filed a police report.

This doesn’t seem like how a legitimate business operates, but more like a syndicate. While I understand individual locations are franchises, they have eerily similar catastrophic failures that seem to regularly occur.