[zarzavat]

The internet is a world wide network. People all around the world have very different ideas about how to communicate. In some cultures being blunt and rude is seen as a positive trait, in others it’s a negative. This frequently leads to misunderstandings.

Customers tend to be nicer the more money they spend, because they’re more invested in the outcome. You’d think that people getting something for free would be grateful but that is not how the human mind works at all.