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by dugite-code 758 days ago
I don't think it's necessarily meaness. It's frustration, a type of frustration that feels like it's private, and hence can sound more vitriolic, even though it's not because we are all removed from each other via the computer.

I find it best to "kill them with kindness" ignoring such anger and just assume they are having a bad day and didn't truly consider what they said.