[eggdaft]

Problems with f/oss for business applications:

1. Great UX folks almost never work for free. So the UX of nearly all OSS is awful.

2. Great software comes from a close connection to users. When your software is an OS kernel that works just fine for programmers, but how many OSS folks want to spend their free time on zoom talking to hundreds of businesses and understanding their needs, so they can give them free software?

See also: year of Linux desktop

[AlexandrB]

The good news for FOSS is that the UX of most commercial software is also awful and generally getting worse. The bad news is that FOSS software is copying a lot of the same UX trends.