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by corin_ 5131 days ago
> Hindsight is 20/20, but Microsoft should have realized there's no way to phrase that and not insult the intelligence of 90% of your users.

I'm not so sure. Certainly their phrases were condescending (was obvious to me and the reason I hated it back in the day - maybe the fact that I was a child then made me more used to being talked down to and therefore spotting it?), but that doesn't automatically mean there's no way of doing it well.

"It looks like you're writing a letter, would you like a template to save you time?"

Suddenly it's not talking as if I'm so stupid I need help with a basic task, it's admitting that I am quite capable without it but that it, being a computer, can save me some hassle.

1 comments

Alternatively:

- Open letter template

- Dismiss