Your company sucks. I’ve used slack at four workplaces and it’s not been at all like that. A previous company had mailing lists and they were toxic as you describe. The tool was not the issue.
Yeah, written communication is harder than in-person communication.
It’s easy to come across poorly in writing, but that issue has no easy resolution unless you’re prepared to ban Slack, email, and any other text-based communication system between employees.
Slack can sometimes be a place for people who don’t feel heard in conventional spaces to vent — but that’s an organisational problem, not a Slack problem.
It’s easy to come across poorly in writing, but that issue has no easy resolution unless you’re prepared to ban Slack, email, and any other text-based communication system between employees.
Slack can sometimes be a place for people who don’t feel heard in conventional spaces to vent — but that’s an organisational problem, not a Slack problem.