[rl3]

Which at the level of funding they’re at, is absolutely not an excuse.

But hey, Claude still sends login codes via SMS in lieu of passwords, so technically OpenAI is an industry leader in the AI sector, implementing utterly basic web account functionality ahead of their competition.

Also, this is in no way intended as shade towards the engineers who actually work on these features. I’m sure they’re under-resourced and deprioritized. Rather, my ire is directed at the executives who fail to make basic, foundational account functionality a priority. The whole thing reeks of “I don’t care, just make it work.” thinking. Because playing lean startup is cool when you have billions of dollars at your disposal.