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by graeber_28927 758 days ago
Problem is, the idiot customer copies and pastes the wrong thing, and then goes on bothering customer support, who go and bother me, the dev, to fix the account. Obviously there are solutions to fix all of this, but that's not how management dreamed up their website, so I'm stuck between supporting idiots and disabling paste.
2 comments

What about all the disabled people that you are silently rejecting? They don’t typically have it in them to make as much noise as your one idiot customer but please be aware you are actively harming them.
They're even more likely to type the wrong thing, so this actually makes the problem worse