It's important to remember that a company is not a single minded entity. It's members can hold many contradicting beliefs, while each individual is ideologically consistent.
They often do have a hierarchical command structure and that should entail some top down consistency and some accountability rolling upwards but you're not wrong.
Believing every employee at Walmart thinks the same is silly and while someone is to blame for policy its important to not blame retail clerks for store policy, for example.
Believing every employee at Walmart thinks the same is silly and while someone is to blame for policy its important to not blame retail clerks for store policy, for example.