[lern_too_spel]

> putting out a competing statement blaming or contradicting your customer is a bad look with that customer and with all future customers.

I don't buy it. Google could explain what the customer did to shoot itself in the foot and how GCE will modify the UX to hide the footgun. Instead, it just says that the customer had a unique configuration. That sounds like a GCE bug.

As I've said many times before, Google doesn't use GCE for critical applications, so you shouldn't either. Amazon and Microsoft use AWS and Azure respectively, but you should carefully consider which cloud services they offer are also used internally.