5.7.1 is the response code Exchange uses any time a policy blocks a message. If they are using Exchange then they set it up with a mail flow rule action of 'block the message / reject the message and include an explanation'.
"Delivery not authorized, message refused" and "The sender is not authorized to send to the destination. This can be the result of per-host or per-recipient filtering. This memo does not discuss the merits of any such filtering, but provides a mechanism to report such. This is useful only as a permanent error."