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by praptak 5131 days ago
> Hmm so you just lost 100% of your business because of your unwillingness to negotiate over 5%.

Yeah, looking at these numbers alone it makes sense to always agree to reduction requests from a customer. Which is why it makes more sense to look at them in a broader context. How easy it is to replace the customer with someone comparable? How annoying are those crude tactic to the contractor in question, personally?