| >There's no fundamental qualitative difference here...degree either. I've heard the same comparisons made with self-driving cars (i.e. that humans are fallible, and maybe even more error-prone). But this misses the point. People trust the fallibility they know. That is, we largely understand human failure modes (errors in judgement, lapses in attention, etc) and feel like we are in control of them (and we are). OTOH, when machines make mistakes, they are experienced as unpredictable and outside of our control. Additionally, our expectation of machines is that they are deterministic and not subject to mistakes. While we know bugs can exist, it's not the expectation. And, with the current generation of AI in particular, we are dealing with models that are generally probabilistic, which means there's not even the expectation that they are errorless. And, I don't believe it's reasonable to expect people to give up control to AI of this quality, particularly in matters of safety or life and death; really anything that matters. TLDR; Most people don't want to gamble their lives on a statistic, when the alternative is maintaining control. |
This is all to say that randomly distributed failures are more tolerable than a relatively smaller number of concentrated failures. Human errors are rather nice by comparison because they're inconsistent in locality while still being otherwise predictable in macroscopic terms (e.g.: on any given day, there will always be far more rear-endings than head-on collisions). When it comes to machine networks, all it takes is one firmware update for both the type & locality of their failure modes to go into a wildly different direction.