The content was correct but the pronunciation was awful. Now, good enough? For sure, but I would not be able to stand something talking like that all the time
Most people don't, since you either speak with native speakers or you speak in English mostly, since in international teams you speak in English and not one of the native languages even if nobody speaks English natively. So it is rare to hear broken non-English.
And note that understanding broken language is a skill you have to train. If you aren't used to it then it is impossible to understand what they say. You might not have been in that situation if you are an English speaker since you are so used to broken English, but it happens a lot for others.
It sounds like a generic Eastern European who has learned some Italian. The girl in the clip did not sound native Italian either (or she has an accent that I have never heard in my life).