[gbalduzzi]

I think they serve different purposes.

Sentry/Bugsnag etc track code errors and exception. But sometimes for an user an error is not a code exception, but the software having the wrong behaviour.

Some examples:

> "The button brings me to the wrong page"

> "I filled out the whole form but the submit button is not enabled"

> "The video should autoplay but is stuck loading"

Those things do not show up in Sentry logs.

[a_t48]

Sentry has session replay that should catch all of these things - it doesn't look any higher friction than this tool.

[gbalduzzi]

Only if an exception is raised. The alternative is to record every user session, resulting in a privacy mess.

This tool allows the reporter to select when data should be collected