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by anthonySs 772 days ago
Hey HN,

The wife and I are both devs, and we both agreed that being on-call is probably the worst part of the job.

We decided to build something to try and make on-call issues a bit faster to deal with.

Basically Pandem.dev is a tool that you add to your company's Slack channel and it responds with useful information whenever an on-call ping comes in.

We basically index all previous incidents and when any new on-call tickets come in from Pagerduty, it'll respond with a list of related past issues.

We're also working on allowing the model to be trained on your on-call runbooks and docs, so it can suggest solutions and starting steps to diagnose or debug whenever a new issue comes up.

Let me know what you think, any feedback is appreciated!