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by kenmacd 779 days ago
> After 3 Pixels, ALL with issues that never should have been present, I decided Google can shove it's Pixel phones.

I can understand issues, but what I can't forgive is Google not taking responsibility for those issues.

My mother had a Pixel 3 that died an EDL-death at around 3 years old. She wasn't a heavy phone user, and this was obviously a defect, but yet Google would do nothing (Case ID [9-9224000032592] Google). They suggested paying $411 for a repair when second-hand phones were selling for $300.

My mom was planning on trading it in when the Pixel 6 was released, but it failed about a month before and as it wasn't working Google also wouldn't accept it towards an upgrade.

7-year software upgrades are great and all, but by not standing behind their hardware I really can't recommend buying them.